Warranty & Support

Thank you for visiting our Support/Warranty page. We're here to help! 


To speak to a representative, please call 800.932.3578, or email: Support@AudioEnhancement.com 


Warranty Quick Guide

90 Days - Lithium-ion Batteries & AA NiMH Batteries (Supplied by Audio Enhancement), SD Cards (Both MicroSD and Standard, used in classroom Cameras and CLAUDIA®)


1 Year - CLAUDIA®, NVR’s, Alert Notification Button, Classroom Wall Box, UPS, Adapters, EPIC Kiosk Microphone, Labor and Install


3 Years - EduCam360® (All Variants), EduCamPTZ (All Variants), CZA-1300 Paging Interface, AVConnect (HDBaseT), ITC, InfoView Displays, EPIC System Kiosk, and Mic360®


5 Years - XD Teacher Mic (XD-0701), XD Student Mic (SHH-14), XD Receiver (K-SRC14), CA-30, MS-500, MS-300, MS-375, CA-70, CA-60, GL-300, Hydra II, XD Solo®, BEAM, MS-320, BEAM Pro, EPIC System Hard Drives, EPIC Head end Appliance, Handheld Microphone Holder, MS-600, SAFE Badge, SAFE Receiver, XD Clear Bridgeâ„¢, EPIC Strobe


7 Years - MS-700, MS-700-S, MS-720, MS-775 (AM-3253), XD Teacher Mic (STM-24), XD Student Mic (SHH-24), XD Receiver (SRC-24), Ceiling Speaker, Wall Speaker, and 70 Volt Speakers


Other Manufacturers - Warranties vary by manufacturer


For full Warranty details, click here.

 

  • Initiating a Warranty Return

  • Sending Back a Warranty Return

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