AUDIO ENHANCEMENT, INC.
Current as of June 8, 2021
This policy covers the use and disclosure of Personally Identifiable Information (PII) and non-personal data that may be collected in the process of providing the Services.
PII is information that includes, but is not limited to, identifying data such as a name, address, contact information, date of birth, and phone numbers that may be obtained through the use of our Services. Privacy is of the utmost importance to us and we are committed to protecting and keeping confidential all PII that identifies an individual.
We may inadvertently and temporarily collect minimal PII through audio and video feeds in the process of using our Services. Any data obtained through the use of our Services is temporarily stored on our server on site, then transferred to a cloud-based service that can be accessed and downloaded by your staff. Should your staff choose to edit or access the video data in any manner, the data will be on our cloud service indefinitely. We do not use this data for any other purpose other than having it available for your staff to have access to and to download and share with students at their discretion. If the recorded lectures are not accessed by your staff for a period of 90 days, the data will be deleted from our cloud-based service automatically.
We do not control the quantity, nor the specific types of PII that we may acquire in the process of using our Services. Any data obtained by the Company is solely for the purpose of providing the Services. PII such as names of individuals are likely to be among the most common PII that is inadvertently collected in the process of recording classroom lectures. Any and all employees and contractors of the Company with access to this data adhere to strict guidelines regarding user data security and privacy.
We may also inadvertently collect non-personal data in the process of using our Services. We may use any non-PII to analyze and improve our Services.
SHARING OF INFORMATION
We do NOT share or sell any data of any kind that is obtained through the use of our Services with third parties.
We may employ third parties to perform functions on our behalf. Examples may include but are not limited to technical assistance and analyzing the data to improve the Services. They may have access to anonymized and non-anonymized information needed to perform their functions but may not use this information for other purposes. Access to this information allows us to provide Services more efficiently and effectively to you.
SECURITY OF INFORMATION COLLECTED
We maintain a high level of data protection via technical safeguards such as encrypted backups of the installed systems. All videos accessible by you are secured through various technical safeguards. Each video recording is isolated from all other Company clients and requires authentication for any internal user to access this data. The Company will maintain all applicable regulatory requirements to the extent that it has access to, or otherwise stores, processes or transmits any PII.
The Company is aware that your staff/teachers will have the ability to access and download classroom video recordings that may inadvertently contain PII. As a result, PII may inadvertently be shared by your staff/teachers to students and other parties. We do not control, nor have the ability to control who has access to PII and how it is used once a teacher or staff member has downloaded the video from our cloud service. You are responsible for taking measures to maintain the integrity of such data obtained by you through the use of our Services, including reasonable efforts to protect and secure the data through usernames and passwords and use of a secure internet connection.
WE ARE NOT RESPONSIBLE FOR YOUR HANDLING, SHARING, RE-SHARING AND/OR DISTRIBUTION OF PII AND/OR OTHER DATA. MOREOVER, IF YOU FORWARD PII AND/OR OTHER DATA ELECTRONICALLY OR OTHERWISE TO ANY OTHER PARTY, OR SHOULD ANY OTHER PARTY OBTAIN COMPANY DATA FROM YOU IN ANY WAY, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY FROM ANY DAMAGES, INCLUDING BUT NOT LIMITED TO JUDGMENTS, COSTS, AND REASONABLE ATTORNEYS’ FEES, AND ANY OTHER LIABILITY RESULTING FROM THE OTHER PARTY’S USE OR RE-SHARING OF SUCH INFORMATION, AND ANY DAMAGE THAT RESULTS FROM YOUR NEGLIGENCE OR WILLFUL MISCONDUCT IN HANDLING ANY DATA THAT IS OBTAINED FROM COMPANY IN ANY WAY.
DISCLOSURES IN ACCORDANCE WITH THE LAW
The Company discloses PII as required or permitted by law, including complying with legal process. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release PII or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our terms, even without a subpoena, warrant, or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate or to protect our rights or property, or that of our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the address in our records unless doing so would violate the law or unless you have not provided your email address to us.
To the extent that the California Consumer Privacy Act (“CCPA”) is applicable to the Company, the Company agrees to comply with all of its obligations under the CCPA. For any PII subject to the CCPA, the Company shall not: (i) sell the PII; (ii) retain, use, or disclose the PII for any purpose other than for the specific purpose of performing the Services; (iii) retain, use, or disclose the PII for a commercial purpose other than providing the Services; or (iv) retain, use, or disclose the information outside of the direct business relationship between the Company and you. The Company certifies that it understands these restrictions and will comply with them.
In such instances where the CCPA is applicable, you have the right to request from Company any PII that we have obtained and ask for such PII to be deleted and removed entirely from our possession. As noted above, some PII may be out of our control in the event your staff accesses and downloads classroom videos that may contain PII. For any and all requests to remove any PII from Company’s possession, please submit a verifiable consumer request to us by either:
Calling us at 800-383-9362
Emailing us at Support@AudioEnhancement.com
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your PII. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact 800-383-9362
For additional information pertaining to your rights under the CCPA, click here.