TECHNICAL CERTIFICATION TRAINING
Audio Enhancement, Inc. is pleased to invite technicians to be professionally trained on the hardware used in EPIC (Education Paging & Intercom Communications) System™. This training will help you master the new products that are changing the way schools enhance the learning environment with networked technologies.
These multi-day courses offer attending technicians the opportunity for hands-on learning of EPIC hardware, device installation, setup, and troubleshooting. Participants will not be programming or configuring any devices in the EPIC Hardware & Installation Certification Course.
Reseller's technicians must pass the hardware and installation course in order for their company to install Audio, SAFE System, VIEWpath and EPIC System or attend an "EPIC Programming & Commissioning Certification" course.
*Attendees must be registered as an Audio Enhancement Reseller, or 1099 employee.
EPIC Hardware & Installation Certification Course*
DAY 1
8:00 AM–5:00 PM
- • Classroom Hardware Components
- • EPIC Kiosk, Server, Paging Mic
- • EPIC System End-User Controls
- • Teacher Screen
- • Roles Management
- • Basic Networking
- • Troubleshooting
- • ViewPath Cameras
DAY 2
8:00 AM–5:00 PM
- • Audio Assembly Lab
- • SAFE System Lab
- • EPIC System Lab
- • 70V Paging Lab
- • Review
- •Hardware Fix-it Lab
- • Practical Test
*This is an overview providing basic training for installation and use of end-user controls. This is not a certification training for EPIC System. The EPIC Programming & Commissioning Certification course is held separately.
EPIC Programming & Commissioning Certification Course
DAY 1
8:00 AM–5:00 PM
- • Audio Enhancement Introduction/Review
- • Introduction to EPIC System Intercom,
Paging, and Bells - • EPIC Devices and Network Overview
DAY 2
8:00 AM–5:00 PM
- • EPIC System Head-End Adding Hardware
- • Commissioning
- • EPIC Event Engine
- • EPIC Map and Schedule
DAY 3
8:00 AM–5:00 PM
- • EPIC Event Engine
- • Troubleshooting and
Logs - •VIEWpath, VIEWpath Live, and District View
- • 3rd Party & EPIC Accessories
DAY 4
8:00 AM–12:00 PM
- •Review
- •Practical Fix-it Lab
- •Written Test
- •Troubleshooting Test
- •Multiple Choice Test
Training Dates
Level 1 – EPIC Hardware and Installation
March 26-27 - UT
May 28-29 - GA
June 25-26 - UT
August 13-14 - UT
October 8-9 - GA
Level 2 – EPIC Programming and Commissioning Training
December 12-15 (2023) Full - GA
February 13-16 - UT
March 12-15 - FL
May 14-17 - UT
June 11-14 - GA
August 20-23 - UT
REQUIRED ITEMS
All participants will need to bring the following items:



Mini Flathead Screwdriver
Wire Strippers
Windows Based Laptop with Ethernet port
(or a dongle)
For questions and pricing, please reach out to us at
UTAH LOGISTICS




Audio Enhancement HQ
9858 South Audio Drive
West Jordan, UT 84081
800.383.9362
Lunch will be provided during the seminar
Participants are responsible for their own hotel, flight, and transportation.
**All requests for attendance into the EPIC Hardware and Installation Training are subject to approval.
HOTEL ACCOMMODATIONS
Spring Hill Suites by Marriott
11280 South river Heights Dr,
South Jordan, UT 84095
GEORGIA LOGISTICS




Audio Enhancement Office
2190 Brandon Trail
Alpharetta, GA 30004
800.383.9362
Lunch will be provided during the seminar
Participants are responsible for their own hotel, flight, and transportation.
**All requests for attendance into the EPIC Hardware and Installation Training are subject to approval.
HOTEL ACCOMMODATIONS
Courtyard By Marriott
12655 Deerfield Parkway,
Alpharetta, GA 30004
FLORIDA LOGISTICS




Audio Enhancement Office
360 Cooper Palms Parkway
Apopka, FL 32703
800.383.9362
Lunch will be provided during the seminar
Participants are responsible for their own hotel, flight, and transportation.
**All requests for attendance into the EPIC Hardware and Installation Training are subject to approval.
HOTEL ACCOMMODATIONS
Town Place Suites Orlando
151 Douglas Avenue,
Altamonte Sprins, FL 32714